Quality; the hidden parameter

 Nov 13, 2014  |   Filed under: business, leadership, software development  |   Tags: Theory, Opinion, Agile, Business

I’ve always been a sucker for quality. Everything I take on I do to the best of my ability. Scope, schedule and cost have always been negotiable for me whilst quality has not. However I have discovered that if you don’t intentionally negotiate for high quality you may be trading it away without thinking about it.

This happens because quality is the hidden parameter. When pressed by cost, scope and schedule quality usually suffers because it is rarely measured. That’s why I have started to view quality as a non-negotiable part of the scope; it is a base feature that has to exist in order for the end result to have any value.

This does not mean that cost and schedule can be ignored, it only means quality can’t.

I’ll end this with a section from Yvon Chouinards book Let My People Go Surfing about Patagonia, which really resonated with me.

Weigh Quality First, Against On-Time Delivery and Low Cost

Every production department of every company has mandate to deliver a quality product on time and at a reasonable cost. Although it’s management’s job to treat these three goals as complementary rather than contradictory, what does a company do when it must face a choice?

Patagonia puts quality first, period. A more sales-driven company might scarifice a degree of quality to achive on-time delivery, and a mass marketer might sacrifice both quality and on-time delivery to maintain the lowest cost. But if you’re commited to making the best products in the world, you can brook no allowance for fabrics that fade on the shelf or zippers that fail or buttons that fall off.

Of course, if you do choose quality against on-time delivery or against paying a reasonable price, don’t pat yourself on the back. You’ve already blown it. You have to strive constantly to achive all three, but quality is “more equal”.

– Yvon Chouinard, Let My People Go Surfing

Read More

Why You Should Talk To Strangers

 Jul 31, 2014  |   Filed under: business, personal, leadership  |   Tags: Body & Mind, .NET, Programming, Challenge, Psychology, Learning, Opinion

After I attended Euruko 2011 I got an idea for a talk; a talk that was about developers just getting along. I knew this would be a really hard topic to sell so I wrapped it up in a nice package with some examples of what you could learn from other programming languages. The abstract was purposefully misleading in order to get me invited to speaking events. Surprisingly the talk took of like a rocket;...

Read More

Don't Jump the Gun on Criticism

 Dec 9, 2013  |   Filed under: business, personal, software development  |   Tags: Body & Mind, Challenge, Change, Consulting, Learning, Opinion, Philosophy

Earlier this year I wrote a blog post on our company blog about one of our core values "Challenge the World". This is not only one of our company values but something I have been subscribing to myself for quite a while. This has often been a successful way of approaching things for me. However in certain instances my questioning didn't lead anywhere and I've come to reflect over why this might be. I think...

Read More

Kill the Goat

 Nov 21, 2013  |   Filed under: business  |   Tags: Challenge, Change, Entrepreneurship, Learning, Philosophy

Yesterday I was at the regional finals of EY Entrepreneur of the Year to support my long time friend and partner in business Deniz Yildirim. Deniz managed to snag the “Male Rising Star of the Year” award and moved on to the national finals in Stockholm. Someone else who moved on to the finals was Hossein Sadr of Carpetvista. Hossein, who won the “International Growth of the Year” award, told an interesting story which has...

Read More

Third Time's the Charm

 Jun 26, 2012  |   Filed under: business, offtopic  |   Tags: Business, Change, Learning, Opinion, Philosophy, Theory

"Try a thing you haven't done three times. Once, to get over the fear of doing it. Twice, to learn how to do it. And a third time to figure out whether you like it or not." --Virgil Thomson I saw this quote, or some form of it, on twitter today. It struck a chord with me because it resonates well with a thought I've been carrying around for a couple of years now. What...

Read More